Our Privacy Policy explains how our website collects personal information about the visitors, how we will use the information, under what conditions we may have to disclose it and how we keep the information secure.

This policy may change time to time as per the local and internet laws, to keep yourself up to date please visit this page frequently. By visiting our website, you agree to be bound by this Privacy Policy.

If you have questions regarding this Policy and our practices, you can write us an email to info@ortenz-accounting.com or send us a post at Ortenz & Co. Ltd. 354 High St N, London E12 6PH, United Kingdom or you can call us at +44 0208 594475.

A - Purpose of this policy

As per the General Data Protection Regulation (GDPR), this is to describe how we will collect and use the personal data about our website visitors.

B - When we collect the information?

As per the General Data Protection Regulation (GDPR), this is to describe how we will collect and use the personal data about our website visitors.

C - When we collect the information?

The “Controller” of the personal data information that the user provides us will be Ortenz & Co. Ltd. The information our website collects is basic personal data about the user, which does not include any special categories of personal information about the user (known as Special Category Data). This does however include name, address, e-mail, telephone number, financial information and where you are a client of Ortenz & Co. Ltd. other personal information to allow us to perform the services under the contract.

D - How we use the information that we collected?

We use the personal information with the consent of the user, or where it is necessary.

• We use the information to enter, or perform, a contact with the user.
• We use the information to comply with a legal duty.
• We use the information to protect your vital interests.
• We use the information for our own (or a third party’s) lawful interests, unless your rights don’t override these.

The information we collect from the user, we will only use it for purpose or purposes we collected it for.

We may process the personal information collected for certain legitimate business purposes. Some of them are:

• To improve our services / communications for the benefit of the customer, the processing enables us to enhance, change, personalise or otherwise improve our services.
• To prevent identity theft frauds.
• To enhance the security of our network and information systems.
• To have a better understanding about the how the users are interacting with our website.
• To provide customised postal communications related to the user’s interests.
• To ensure the effectiveness of our promotional campaigns and advertisements.

While using the user’s personal information we will always ensure to keep the user’s personal data rights as our highest priority.

E - Where we store the User’s Personal Information?

Being an organisation based in UK, we store the information we collect on our web servers, some of them may be outside the UK or EU. Some organisations who provide us services may transfer the user personal data outside of the EU, we only allow them to perform this activity after taking correct data security measures.

For example, our systems use some services of Google LLC. They, being a US company, may use that information for betterment of their services and it may be accessible from the US. However, this will only happen if they have taken correct data security measures.

F - How long is the User’s Personal Information kept with Ortenz?

The information remains with us forever or as long as we intend to keep it, for the purpose we collected it for. The storage period of the information may also depend on the information in question and how we intend to use it. If the user ceases to be a client of Ortenz & Co. Ltd., we will keep the information for five years.

G - How we use your information

The following can be the use cases of your information:

• Responding to your queries from the website contact forms.
• Processing of the orders you have submitted to us.
• Carrying out our obligations arising from any contract you have entered with us.
• Notifying you about any changes in our services.
• Processing of your job application.

Regularly, we review our retention periods for personal information. As a legal requirement, we have to hold some types of information to fulfil our statutory obligations. We will keep your personal information on our systems for as long as it is necessary for the relevant activity, or as long as the contract between us binds us to keep it.

H - How we use the ‘cookies’?

Ortenz & Co. Ltd. website uses cookies like many other websites. The definition of the ‘cookies’ can be a small piece of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. The cookies collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, when you store your country of preference, your browser will use cookies to store that information. We collect this information to track and monitor your usage of our website and help us understand the patterns of site visitors. This is how we improve the user experience of our website.

I - Links to other websites.

Our website may contain links to other websites that are run by other organisations. This privacy policy only applies on our website. We advise you to visit the privacy policy of other websites you visit through our website. We are not responsible for the privacy policies and practices followed by other websites that the user accesses from our website.

If a third-party website redirects you to our website, we will not be responsible for the privacy policies and practices of the owners and operators of that third party website. We highly recommend to you check the privacy policy of that third-party website.

J - Will we share your personal information with third-parties?

The information we collect is not with the intension of selling it to the third parties for their direct marketing. However, there are some third-party tools such as CRM (Contact Relationship Management) that we use for developing our relationship with current and prospective contacts.

Sometimes we may share your personal information with third-parties but only in the strictly limited circumstances:

• We may share your personal information to third parties (such as our web developers) who help us administer our website. All third-parties that operate with Ortenz & Co. Ltd. must ensure at all times to provide the same levels of security for your personal information and are bound by a legal agreement to keep your personal information private, secure and to process it only on the specific instructions provided by us.
• We may also supply your personal information to government bodies or law enforcement agencies but only:
• If it is the requirement of any applicable law. Such actions are reasonably necessary to comply with the legal process.
• to respond to any legal claims or actions; or to protect the rights of Ortenz & Co. Ltd., its customers and the public.

K - What are your rights?

Your privacy is our concern as well and we ensure you remain in control of your personal data. This is to make sure you understand your legal rights, which are:

• You have the right to confirm with us, if we have your personal data and in case we do, to obtain a copy of the personal information we hold.
• You have the right to get your data erased. This clause will not be applicable where it is necessary for us to continue to use the data for any lawful reason.
• You can have your incorrect data rectified.
• You have the right to object regarding your data being used for marketing or profiling.
• You have the right to your personal data you have provided us with your own consent or to perform a contract. We will provide you a digital copy of the data.

Always remember that there are exceptions to the rights above and we will always try to respond to your satisfaction but there can be situations where we are unable to do so.

L - Review of this Policy

We keep this Privacy Policy under review. This Policy was last updated on June 17, 2021.